Store chatExample conversationKrishSales · yourstore.in
Shopper
Diwali ke liye cotton kurta, ₹1,500 ke andar
Block-Print Cotton Kurta₹1,299₹1,599Save ₹300In your cart · 1SizeMLXLAdded
Krish · GoPrimy
Added to your cart. Checkout when ready.
AI employees for Shopify stores in India
From questions to orders.
In Hinglish, on your store and WhatsApp.
Your Sales employee answers shoppers in Hinglish, Hindi, Tamil or Telugu, from your real products, prices and stock, and adds to cart inside the chat. On WhatsApp and Instagram too.
Free 60-day beta·No credit card
One Sales employee.
Store chat, WhatsApp and Instagram.
The same employee, with the same knowledge of your products, answers wherever the shopper writes. Every conversation lands in one inbox, and your team can take over at any time.
Store chatExample conversationWhatsAppExample conversation
KrishSales · yourstore.in
Shopper
Kurta ke liye COD milega?
Krish · GoPrimy
Haan, cash on delivery available hai. Block-Print Cotton Kurta ₹1,299, delivery 2–4 din mein. Yeh raha aapka checkout link.
Order placed · ₹1,299 · Cash on delivery
InstagramExample conversation
KrishSales · yourstore.in
Shopper
chikankari kurta L size mein hai?
Krish · GoPrimy
Haan, Chikankari Cotton Kurta L size mein available hai. ₹1,449 (pehle ₹1,699).
Chikankari Cotton Kurta₹1,449 · L in stockSpeaks the way
your shoppers speak.
Hindi, Hinglish, Tamil, Telugu or English, in their own script or in Roman letters. Your Sales employee replies in the language the shopper wrote in, using what your product page says.
Chikankari Cotton Kurta₹1,449 · 100% cottonExample · the answer comes from the product page
Help before they ask.
Help when they do.
Start a conversation when checkout is left unfinished. Be there when a customer gets in touch.
Cart Recovery
Your AI employee starts the conversation.
A shopper leaves checkout. Your Cart Recovery employee follows up on WhatsApp or email, answers their questions (delivery, COD, returns) and brings them back to checkout, within your rules.
Explore Cart RecoveryCustomer Support
Your customer starts the conversation.
A customer messages on WhatsApp, Instagram, email or your store chat. Your AI employee answers from your store information, or brings in your team.
Explore Customer SupportFour channels.
One inbox.
Store chat, WhatsApp, Instagram and email conversations stay together. See what your employees have said and which questions need you to step in.
Meet your Customer Support EmployeeStore chatWhatsAppInstagramEmailYour GoPrimy inbox
What would you like
a hand with?
Pick a job below to see how each employee helps. Every employee works under the name you choose.
Help shoppers choose and buy.
Your Sales employee answers questions from your real products, prices and stock, in Hinglish, Hindi, Tamil, Telugu or English. It shows the right products and adds them to the cart inside the chat. Name it anything. On our demo store it’s Krish.
- The context
- Products, prices + stock
- Your control
- Recommend from your catalogue
- The job
- A kurta in the cart
Product recommendationExample conversation
KrishSales · yourstore.in
Store chatProducts, prices and stock checked.
Catalogue checkedWithin your rules
Your team.
In one workspace.
Set up your employees, adjust follow-ups and find the customer details you need.
See who’s working on what.
Review your active AI employees, their roles and connected channels in one place.
You decide what
needs your approval.
Say a customer asks for 20% off, but your limit is 15%. The employee pauses and asks you what to do. Try the example here.
- You set the discount limits.
- You decide what needs approval.
- You can review the work.
Interactive exampleNeeds your review
Your Cart Recovery employee needs your decisionCart recovery · Discount request
“Could you give me 20% off?”
Customer asks for20%
Your automatic limit15%
Your Cart Recovery employee paused the offer. You can approve 15% or hold it for review.
Try it above. This example does not send a real message.
Getting started
with GoPrimy.
Connect your store, choose a job and set your rules. You can review the conversations as your employee gets to work.
- 01
Connect Shopify
Install GoPrimy and connect the channels your customers use: store chat, WhatsApp, Instagram or email.
- 02
Set your rules
Choose the jobs, discount limits and requests that need your approval.
- 03
Review their work
Follow the conversations and outcomes. Step in when your judgment is needed.
Not sure where to start? Pick a question your customers ask every day.
Add to ShopifyTry GoPrimy free
for 60 days.
Use the beta in your own store. See how the employees handle customer questions and decide which jobs you want them to keep doing.
Freefor 60 days
- All five AI employees
- Store chat, WhatsApp, Instagram and email
- Conversation history and employee settings
No credit card. No automatic billing when the beta ends.
Review the available plans and terms on Shopify before installing.A few questions
you might have.
If there’s something else you’d like to know, just ask.
Ask us a questionHow is this different from a fixed workflow?
Each employee handles a specific job, such as recovering abandoned carts or answering order questions. They use your store context and rules to decide the next step. Unlike a fixed automation workflow, they can respond to the situation and ask you when a decision needs your judgment.
How does an employee know what to say?
Employees use the relevant Shopify context, such as products, cart contents or order details, alongside your rules. AI can still make mistakes. Review the work and set approval boundaries for decisions you want to handle yourself.
What if an employee cannot answer a question?
Requests that fall outside your rules are escalated to you. You can review the conversation and decide what happens next. Set the approval boundaries during setup so your team knows when to involve you.
Can I control discounts and recommendations?
Yes. Set discount limits, the products that can be recommended and the situations that need approval. Employees check those rules before taking action.
Does it work with store chat, WhatsApp, Instagram and email?
Yes. GoPrimy works across store chat, WhatsApp, Instagram and email, with customer conversations in one inbox. You connect the channels you want to use during setup.
Can I name my AI employees?
Yes. Each employee works under the name you choose, for example Priya or Krish. Shoppers see that name in the chat.
Which languages do they speak?
Hinglish, Hindi, Tamil, Telugu and English. Your employee replies in the language the shopper wrote in, in their own script or in Roman letters.
How do I get started?
Install GoPrimy through Shopify, connect your channels and set your rules. Start with one job, review the employee’s work, then decide which other jobs to hand over.
What happens after the free beta?
The beta gives you 60 days with all five employees, store chat, WhatsApp, Instagram and email, and the work log. No credit card is required and billing does not start automatically when it ends. Review the available plans and terms on Shopify before installing.
Which job would you
hand over first?
Start with one employee or try the whole team.
Your first 60 days are free.